Why Alana Conversational AI Isn’t Just Another Chatbot
User experience with chatbots has been a rocky journey to date. So, what exactly makes Alana Conversational AI different from your run-of-the-mill bot? We’ve all had experiences of chatbots struggling to hold their own in a conversation with a human. Dead air and dead ends are all too frequently the conclusion of computer-generated dialogues. But conversational AI changes this by tackling head-on three of the common reasons why chatbots fail.